Refunds and AI credits

Updated 31 October 2026

Offline CAD is free. AI uses credits from your PartLens account. A reserved credit is settled only after the device validates a successful motion; failed or cancelled jobs release their hold before completion. If a connection fails during confirmation, refresh Account for the final charge and contact blw@saptasati.com or bhupendrafire@gmail.com if it is incorrect.

The app shows whether a revision is free and whether “Not what I wanted” is available for that conversation. An eligible undo returns an AI credit; it is not a cash refund of the original store purchase.

App Store purchases

Apple handles App Store payment refunds. Request one at reportaproblem.apple.com. A confirmed store refund removes the matching credits, including already-used credits, so the balance may become negative. Repeated notifications or restoring the same purchase do not grant extra credits.

Subscriptions and deletion

Manage or cancel Apple renewals at Apple subscriptions. Cancel Google Play renewals in Google Play. Account deletion does not cancel a store subscription or automatically refund a purchase. Remaining account credits become inaccessible after deletion. Store processing times and mandatory consumer rights apply; PartLens does not promise a bank refund deadline.